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Client case

The mobile-first CRM for asset managers

A purpose-built CRM for fundraising and investor relations. Designed for the field: capture information the moment it is said, not back at the desk.

Built and delivered by Kolibro for Société civile financière Chatel.

AI Smart home screen

“In three months, Kolibro built us the AI-native CRM we had been looking for and could not find on the market: designed to capture information at the source, fitted to how we actually work. Romain and Yahya, the tech lead, were rigorous, available and attentive.”

Portrait of Harold ChatelHarold ChatelPartner, Société civile financière Chatel
The problem

Fundraising happens on the move. The tools do not.

Momentum lost

Something important comes up in a meeting, and three days pass before it reaches a system. If it ever does.

Manual entry

Every contact, every follow-up, every amount retyped by hand, for lack of a system able to extract them automatically. In the evening, or never.

Unreadable pipeline

The real state of the raise gets rebuilt in a spreadsheet instead of being read at a glance.

The context

A fundraising team, a generic CRM, and the field

Société civile financière Chatel, an asset management firm, raises funds from family offices, wealth advisers and institutional investors. The work happens in meetings, at conferences, on the move, rarely at a desk. The available tools assumed the opposite: a generic CRM built for a seated salesperson, with long forms and an opportunity model that does not match the real stages of a raise.

As a result, the information lived in the partners’ heads rather than in the system. Leadership had no reliable view of the state of the raise, and every report meant rebuilding it by hand.

The solution

A CRM that captures data instead of demanding it

AI Smart structures information at the source. A dictated note is transcribed and analysed by AI: it becomes a contact and a task, with no retyping. The pipeline updates at the pace of the conversations. Data stops being end-of-day admin and becomes a by-product of the commercial work itself.

AI Smart, Capture & voice note
The workflow, before and after

What changed, step by step

BeforeAfter

Something important said in a meeting, jotted in a notebook or emailed to oneself.

A note dictated on the way out, analysed by AI, creating the contact and the task in the right place.

Re-entry in the evening, often partial, sometimes never done.

No re-entry: data enters the system at the moment it is produced.

The state of the raise rebuilt in a spreadsheet before every committee.

A staged pipeline, current, readable on a phone screen.

Follow-ups held in memory, or lost.

Due dates carried by the system, overdue items at the top.

Features

Four everyday actions, rethought for mobile

01

Capture & voice note

Dictate a note on the way out of a meeting. AI transcribes it and extracts the contact, the task and the due date, automatically attached to the right record.

AI Smart, Capture & voice note
02

Visual pipeline by stage

Investor identified, first contact, target confirmed: each stage carries its amounts and priorities. The state of the raise fits on one screen.

AI Smart, Visual pipeline by stage
03

Tasks & follow-ups

Urgencies, due dates, assignment. What is overdue rises to the top; the rest waits its turn.

AI Smart, Tasks & follow-ups
04

Enriched contact records

Titles, firms, prospect quality, interaction history. Search reaches the right contact in two taps, including away from the office.

AI Smart, Enriched contact records

Screens from a demonstration environment. Fictional data.

The technical choices

Why a purpose-built product rather than an off-the-shelf CRM

A generic CRM can be configured; it cannot be bent onto a profession. The stages of a raise (investor identified, first contact, target confirmed) are not sales stages, and forcing them into a standard funnel produces a tool nobody fills in. So the choice was to build, starting from the real gesture: walk out of a meeting, dictate thirty seconds, move on.

  • Mobile first: the work happens standing up, not sitting down. Desktop complements it, not the reverse.
  • AI-powered voice transcription and structured extraction: the note becomes a contact, a task and a due date with no manual input.
  • A pipeline modelled on the real stages of a raise, not on a generic sales funnel.
  • Sovereign hosting and code ownership: the investor base is a strategic asset.
Going live

Put in the teams’ hands, not shipped and forgotten

The product was rolled out to the partners who do the raising, with existing data migrated and hands-on support. Success was not measured by launch but by adoption: a CRM nobody fills in is worth nothing, however good the engineering. The code, the infrastructure and the data belong to the client, and reversibility was designed in from the start.

  • 3 months

    from diagnosis to production

  • 100% of the team

    use the tool every day

  • 10–15 min → a few seconds

    of data entry after each meeting, replaced by a voice note

What this case shows

Three transferable lessons

Data is captured the moment it is said

Any system that requires deferred re-entry loses half the information. AI does not replace human capture; it removes the re-entry step that causes the loss.

A business workflow is not configured, it is redesigned

Forcing a fundraise into a standard sales funnel produces a tool people work around. Starting from the real stages costs more upfront and far less afterwards.

Adoption is the only metric that matters at the start

Before measuring a gain, the tool has to be used. A successful rollout is judged on observed usage, not on going live.

Delivery

Sovereignty, ownership, reversibility

Sovereign hosting in France (OVH)
Full ownership of the source code
Reversibility designed in from the start
In production within 8 to 12 weeks

Let's start with a single workflow

The entry point is simple, bounded, and you walk away with something useful either way.

1

You pick a workflow that costs you time or margin.

2

Within a few weeks, we diagnose it with your teams.

3

You leave with a costed plan and a first proof of value.

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Whether you take it further or not.